Role-Based Messaging
Reach the on-call surgeon or stroke coordinator instantly without needing to know who is covering.
Platform features
Tools built for clinical urgency, not generic chat.
Medrelay helps hospitals replace fragmented communication with role-based routing, escalation, and live team awareness that fits the pace of care delivery.
< 0s
Average alert response time
0.00%
Uptime SLA
0+
Hospitals onboarded
0.0M+
Messages delivered daily
Platform capabilities
Everything Your Team Needs. Nothing They Don't.
Medrelay keeps clinical coordination fast, structured, and accountable without adding noise to already pressured teams.
Priority Alerts + Escalation
Escalate automatically when urgent messages go unanswered so no critical handoff stalls silently.
Live Availability Status
See who is on duty, in procedure, available, or off-shift before sending time-sensitive requests.
Smart Push Notifications
Deliver high-priority alerts across mobile, desktop, and shared workstations with configurable urgency paths.
Quick Templates
Use structured templates for rapid response, consult requests, transfer approvals, and care escalation.
Patient Context Linking
Connect conversations to cases and care events for traceability, accountability, and handoff continuity.
How Medrelay works
Purpose-built for fast, accountable clinical coordination
From first alert to confirmed response, every step is structured for clarity, coverage, and documented urgency.
Step 1
Staff signs in
User roles, department, and on-call status are detected instantly so the right routing logic starts on login.
Step 2
Messages route intelligently
Teams can message a role, department, or individual with end-to-end encryption and message templates built in.
Step 3
Escalation engine takes over
If a notification is missed, Medrelay escalates to backup coverage and documents each step automatically.
Ready when your teams are
Ready to Transform How Your Hospital Communicates?
Bring secure messaging, escalation workflows, and operational visibility into one calm system designed for clinical urgency.