Step 1
Staff signs in
User roles, department, and on-call status are detected instantly so the right routing logic starts on login.
Workflow
A clear communication path from first alert to confirmed response.
Every step in Medrelay is structured to reduce ambiguity, speed up coverage decisions, and document what happened without adding extra work for frontline teams.
How Medrelay works
Purpose-built for fast, accountable clinical coordination
From first alert to confirmed response, every step is structured for clarity, coverage, and documented urgency.
Step 2
Messages route intelligently
Teams can message a role, department, or individual with end-to-end encryption and message templates built in.
Step 3
Escalation engine takes over
If a notification is missed, Medrelay escalates to backup coverage and documents each step automatically.
Security & compliance
Built to the Standard Healthcare Demands
Every message, escalation, and access event is designed for governance, privacy, and operational resilience.
- End-to-end encrypted messaging for mobile and desktop workflows
- Role-based access, device trust, and session management controls
- Audit trails for message delivery, read receipts, escalation timing, and acknowledgements
- Admin visibility for compliance reviews and governance reporting
HIPAAGDPRSOC 2 Type IIAES-256OAuth 2.0Audit Logs
Ready when your teams are
Ready to Transform How Your Hospital Communicates?
Bring secure messaging, escalation workflows, and operational visibility into one calm system designed for clinical urgency.